Medical Concierge Services

The Heart of Medical Travel Operations 

we understand that patients seeking care abroad face unique challenges, from navigating ethical and legal compliance to ensuring quality treatment. Our members are committed to delivering a seamless, compassionate, and comprehensive medical tourism experience.

Our Medical Concierge Services are designed to make every aspect of your medical journey stress-free and convenient. We provide personalized assistance tailored to each patient’s unique needs

Patient

Hospital, Doctors,    Lab Testing, Nursing & Therapies

Medical Provider

Hospital, Doctors, Lab Testing,
Nursing & Therapies

Travel Tourism

Visa, Passport, Excursions,
Sightseeing

Hospitality

Vegan, Cultural, Religious needs, Nutrition, Healing, Accommodation

Transportation

Flight, Ground Operations, Visits

Companion

Family Leisure, Shopping needs,
Orientation and Support

Compalinces

Permissions, Approvals, litigation, Claim settlement/

Continuity

Follow-up , Medicine, Rehablitation, 

hospital, patient, health

Guidance Every Step of the Way

Our associates team is dedicated to making the medical tourism journey as smooth as possible. From the moment a patient decides to travel for treatment until they are fully recovered. 

How We Help Patients

Pre-Travel Guidance, On-Ground Support &  Post-Treatment Assistance

  • Assistance in choosing the right destination, hospital, and specialist.

  • Support with documentation, including medical records, visa applications, and insurance approvals

  • Customized travel plans that consider health conditions and treatment schedules.

  • Local associates available to assist with hospital admissions, language barriers, and cultural differences.

  • 24/7 helpline for emergencies or real-time assistance.

  • Coordination with healthcare providers for seamless communication and care delivery.

  • Guidance on recovery plans, including follow-up consultations.

  • Support with safe travel back home and recommendations for continued care locally.

Basic Guidelines for Medical Travel

To ensure a safe and successful journey, we recommend the following guidelines and precautionary measures

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Research and Plan

Check the credentials and certifications of doctors and hospitals.
You or your companion must know the treatment plan, what to expect, and the risks. It would help if you also familiarize yourself with the destination’s healthcare laws, cultural norms, and language.

Health Preparations

Have a complete health check-up before commencing your travel.
Get the required vaccinations before entering the country. Carry prescribed medications in their original packaging and a doctor’s note.

Financial Planning

Verify costs for all treatment, travel, and additional charges by requesting a detailed breakdown from the hospital and researching the average costs in the destination country.
Check insurance coverage and see if travel insurance is needed. Maintaining access to emergency funds is crucial in case of unexpected expenses or emergencies.

Required Documentation

Bring medical records, case paperwork, passports, visas, diagnostic records, prescriptions, and insurance information. Back up all integral files digitally.

Stay Connected

Let a family member or friend know where you will travel, and keep your phone turned on. Be reachable and use local SIM cards or an international roaming package.

Travel Comfortably

Wear comfortable clothes and mobility precautions, if any. Sparse resources or heavy labour whilst travelling; stay hydrated and avoid strenuous activities.

Emergency Preparedness

Read up on the emergency contact numbers for the destination country.
Find the closest embassy or consulate for help.

After Arrival Cultural Adaptation

Abide by local customs and cultural norms. If this is not your native tongue, try to learn the basic phrases or have an interpreter.

Treatment Coordination

Confirm the scheduled treatments upon arrival, and follow pre-procedure instructions closely. If there are any concerns or issues, ensure that open communication with the healthcare team is maintained.

Post-Treatment Care

Stick to the recommended recovery protocol, which includes medication and dietary advice. Keep your follow-ups and be in touch with your doctor.

Empowering Patients with Knowledge and Care

Our mission is to empower patients with the knowledge, resources, and support needed to navigate their medical travel journey confidently. With our team and associates by your side, you can focus on what matters most—your health and recovery.

Ready to travel for treatment?

Let us guide you every step of the way. Contact Medico Travel Club today for personalized patient advocacy services.

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